Contact Us

Check our upcoming events calendar to see when you can join us at a meeting or event soon.

Send Us Feedback

Share your feedback directly with us using the form below. You can, but don’t need to, include your name and email address with your submission.

These fields are optional.

Thanks in advance for sharing your feedback with us! Here are some other ways you can get involved with AFC 2.0.

Get Updates

Sign up for updates with the form below, and we’ll send you periodic emails about important milestones and meetings for AFC 2.0.

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MBTA Customer Technology

10 Park Plaza, Suite 3830
Boston, MA 02116

e:; p: 857-308-AFC2


If You’re a Rider

We want to make sure this system works for you.

We’ve been going to community meetings in the region to learn about how we can improve fare payments. If we haven’t been to a meeting in your community yet, please contact us so we can plan to stop in soon.

If You’re a Community Leader

Wondering how AFC 2.0 will affect your community? Or maybe you’re interested in selling Charlie Cards at your retail location? Attend one of our upcoming community meetings or municipal partner workshops to share your voice.

If You’re a Transit Activist

We’re committed to working closely with community partners to make sure we’re not overlooking anything.

At our Partner Organization Workshops, we work with groups like social service organizations to develop transportation programs that meet the needs of each community. If we should work with your organization, let us know.

We also hold bi-monthly Policy Development Working Group meetings to work with local transit advocates on our new fare collection technology. These are open to the public, but designed to encourage participation from local advocates.