The MBTA will be surveying some of our riders to learn why they use cash to pay their fare onboard buses. We hope to use the results to gain a better understanding of why people use cash, which will allow us to make more informed decisions on where to locate fare vending machines and retail as we transition away from onboard cash payments.
Looking to participate, but we aren’t coming to your bus stop? Take our survey online.
Want to learn more about our survey? Read our blog post explaining how and why we are doing this.