Our Policies

During the AFC 2.0 implementation process, we’ll be hearing from you at public meetings, collecting your feedback at MBTA stations and vehicles, and gathering online feedback.

We’ll be asking you to share feedback about this new technology—both the hardware and software that comes with it—but we’ll also be asking you to help us update our policies about data use, privacy, system access, and more.

Data Privacy

Access to Fare Cards and Sales Locations

Fare Inspections

Fare Structure and Products